Insurance -

Insurance Taken:

We currently accept BCBS and Aetna (commercial plans)

Self Pay of $200 for initial appointment and $190 for subsequent appointments for most therapists.*

*For therapists Kirsten Cole, Shannon Smith, and Taylor Kracht: The self-pay rate for an initial intake session is $225, and ongoing appointments are $200 per session.

Insurance

Depending on your current health insurance provider or employee benefit plan, it is possible for services to be covered in full or in part.

Please contact your insurance company to verify how your plan compensates you for therapy services.

We recommend asking these questions to your insurance provider to help determine your benefits:

Does my health insurance plan include mental health benefits?
Do I have a deductible? If so, what is it and have I met it yet?
Does my plan limit how many sessions per calendar year I can have? If so, what is the limit?
What is my co-pay?

Cancellation Policy

Therapy Services

Intake Appointments: You can cancel free of charge within 24 hours of making your intake appointment. Additionally, you can cancel 48 hours prior to the appointment free of charge. If there is a need to cancel the intake appointments within 48 hours of the appointment time, there is a $100 cancellation fee and will be charged to the credit card on file.
Ongoing Appointments: If you are unable to attend your session, please cancel or reschedule your appointment 48 hours in advance. You will be responsible for the entire fee if cancellation is less than 48 hours or if you fail to show up to your session. The first time you cancel less than 48 hours before your appointment, you will be responsible for a $75 late cancel fee. For any subsequent late cancellations or no-shows, you will be charged the full session fee. This fee will be billed to your credit card on file. This is necessary because a time commitment is made to you and is held exclusively for you. If you are late for a session, you will lose that session time. The appointment is considered a “no show” after 15 minutes past your appointment start time. After two missed appointments or excessive cancellations, your therapist might terminate your case.

Psychiatry

Intake Appointments: The initial evaluation is 60 minutes. You can cancel free of charge within 24 hours of making your intake appointment. Additionally, you can cancel 48 hours prior to the appointment free of charge. If there is a need to cancel the intake appointment within 48 hours of the appointment time or fail to show, there is a $100 cancellation fee, which will be charged to the credit card on file.
Ongoing Appointments: Follow up appointments are typically 30-45 minutes. If you are unable to attend your appointment, please cancel or reschedule your appointment 48 hours in advance. The first time you cancel less than 48 hours before your appointment, you will be responsible for a $100 late cancel fee. For any subsequent late cancellations or no-shows, you will be charged the full session fee. These fees will be billed to your credit card on file. This policy is in place because a time commitment is made to you and is held exclusively for you. If you are late for a session, you will lose that appointment time. An appointment is considered a “no show” and will be charged accordingly if you are 15 minutes past your appointment start time.

For more on missed appointments and cancellations visit our policy page.

Payment

We accept checks and all major credit cards as forms of payment.

Any Other Questions

Please contact us for any additional questions you may have at [email protected].

L & B Counseling Updated Superbill Policy

Beginning on October 1, 2022, all Superbills will be generated on a monthly basis (between the 1st and 2nd of each month). Simple Practice will notify clients directly by email when new documents are available and clients can view the documents by logging into their client portal.

The Good Faith Estimate: Under Section 2799B-6 of the Public Health Service Act, health care providers and health care facilities are required to inform individuals who are not enrolled in a plan or coverage or a Federal health care program, or not seeking to file a claim with their plan or coverage both orally and in writing of their ability, upon request or at the time of scheduling health care items and services, to receive a “Good Faith Estimate” of expected charges. You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises